Shipping policy

Kynz & Rynn Shipping Policy

Thank you for shopping Kynz & Rynn! We’re excited to get your order to you.

Processing Time
Orders are typically processed and shipped within 1–3 business days. Orders placed on weekends or holidays will begin processing the next business day.

During launches, sales, holidays, or other high-volume periods, processing times may be slightly longer.

Shipping Rates
Shipping charges are calculated and displayed at checkout based on your order and selected shipping method.

Tracking Your Order
Once your order ships, you’ll receive a shipping confirmation with tracking information. Please allow up to 24 hours for tracking information to update.

Local Pickup
Local pickup is available at our Downtown Wabash store. You’ll receive a notification when your order is ready for pickup. Please wait until you receive your Ready for Pickup notification before coming to the store.

Incorrect Shipping Addresses
Please double-check your shipping address before submitting your order. Kynz & Rynn is not responsible for delays or packages that are lost or returned due to an incorrect or incomplete address provided at checkout.

Lost, Stolen, or Damaged Packages
Once a package has been transferred to the shipping carrier, delivery is handled by the carrier. If your tracking shows a package as delivered but you cannot locate it, please contact the carrier first and then reach out to us if you need additional assistance.

If your order arrives damaged or you receive an incorrect item, please contact us as soon as possible at hello@kynzandrynn.com with your order number and photos so we can help make it right.

Returns
Please refer to our Return Policy for information regarding items eligible for return for store credit.

Questions?
For questions regarding your order or shipment, contact us at hello@kynzandrynn.com.